Frequently Asked Questions
Q: When will my pre-order ship?
A: Pre-orders placed between May 20–30, 2025 will ship the week of June 15, 2025.
Q: Are these items made ahead of time?
A: Nope! Every jogger, hoodie, and journal is made on demand to reduce waste and honor God’s design for stewardship.
Q: Can I return or exchange my order?
A: Returns are not accepted. Exchanges may be allowed if sizing is off and stock is available. Email us if there’s a problem.
Q: How will I know when my order ships?
A: You’ll receive an email with your tracking number once it’s on the way!
Q: Can I update my order after purchase?
A: Once submitted, orders are final. If you notice an error (like address or sizing), email us within 24 hours at support@couturescrubs.com